Dori Eppstein

Dori Eppstein is a veteran in organizational development and leadership with over 25 years of experience. As the Senior Consultant and Co-Founder of ShiftWorks Consulting and COO of John’s Automotive Care, a multi-shop system in San Diego, she empowers automotive businesses through strategic counsel, culture transformation, and emotionally intelligent leadership. Her work focuses on building high-performance teams, cultivating healthy communication, and driving sustainable growth in independent auto repair shops across the country. Dori holds multiple certifications and brings deep expertise in change management and leadership development, all rooted in a passion for helping people and businesses thrive.